Investrust Bank Plc (IBP) was on Friday, 24th November 2023, recognised by the Zambia Institute of Banking and Financial Services (ZIBFS) with an award for the ‘’Most Consistent and supportive Bank of the year’’ at the 2023 Banking and Financial Services Awards held at Hotel Intercontinental in Lusaka.
The recognition was an affirmation of the Bank’s focus – on being customer centric and fostering unmatched service delivery.
In his acceptance speech, IBP Managing Director & CEO, Mr. Simangolwa Shakalima, thanked the Institute and the Bankers Association of Zambia for organizing the Conference and the Awards gala events. He reaffirmed the Bank’s commitment to partnering with the Institute in supporting the accomplishment of its goals because it’s a win win situation for the two organisations as well as other key stakeholders.
Mr. Shakalima dedicated the award to customers for their unwavering trust and support in a local Bank that is dedicated to deliver valuable yet affordable products and services.
He stated that the award exemplified the team effort of the staff emphasising that IBP will remain focused on its core values of offering excellent service through teamwork, accountability, showing respect to its stakeholders and ensuring it remained steadfast to being good stewards of what the Bank has committed to achieve.