Investrust Bank Plc (IBP) has partnered with the National Health Insurance Scheme Management Authority (NHIMA) for payment facilitation of NHIMA contributions via SmartPay. This partnership was sealed today at a joint press briefing held at the NHIMA Head Office in Lusaka.
Speaking during the launch, Investrust Bank Plc MD & CEO, Mr. Simangolwa Shakalima stated that the partnership which allows for customers to make payments for health insurance premiums to NHIMA using the bank’s digital and non-digital channels was not only mutually beneficial to NHIMA and IBP but also, to customers as well because there is value addition to the customers’ experiences as they journey with the two institutions.
Mr. Shakalima mentioned that this fits well in the Government’s agenda of the provision of universal health coverage to all Zambians and added that this is something the Bank was happy and proud to be a part of as the objectives of the Government of the day aligns very well with the Bank’s Vision and Mission.
‘’The partnership we are launching today is of great signifance to us because it aligns perfectly with our vision – the preferred financial institution in the chosen markets and our mission – to transform customers lives and businesses by providing innovative financial solutions and create wealth for all stakeholders,’’ he said.
Mr. Shakalima also reaffirmed the Bank’s commitment to helping to change the quality of lives for nationals by being deliberate and intentional about embracing and making meaningful investments in the digitalisation agenda of the Bank. He added that this was a sure way to improving the Bank’s product and service delivery to customers because such investments birth digital banking which is a game changer in the provision of services in today’s ever evolving world of technology.
Speaking earlier, NHIMA Director General Mr. Micheal Njapau said that the onboarding of Investrust Bank Plc is a continuation of the journey to digitise the operations of his organisation towards the realisation of Universal Health Coverage. He added that NHIMA will be able to mobilise more funds as it strives to support health delivery systems in the Country.
“We realise that our mandate cannot be achieved by our efforts alone but by concerted efforts of other partners like the financial sector hence today we have cemented this working partnership with IBP”, he said.
Mr. Shakalima was accompanied at the launch by Legal Counsel/Company Secretary, Mr. Brian Msidi, Director Corporate and Investment Banking, Mr. Richard Mutukwa, Director Human Resources, Mrs. Paxina Musukuma and Head – Corporate Affairs & Marketing, Ms Maria Karima. Others in attendance were Senior members of staff from IBP and NHIMA as well as Media personnel from various institutions.